Terms of Service
Last updated: December 2024
Welcome to LunaPJs. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our services.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
2. Use of Website
You agree to use our website only for lawful purposes. You must not:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of the website
- Use automated systems to access the website without permission
- Impersonate any person or entity
3. Products and Pricing
We strive to provide accurate product descriptions and pricing. However:
- Colors may vary slightly due to monitor settings
- We reserve the right to correct pricing errors
- Prices are subject to change without notice
- Products are subject to availability
- We reserve the right to limit quantities
4. Orders and Payment
When you place an order:
- You confirm that all information provided is accurate
- We reserve the right to refuse or cancel any order
- Payment is due at the time of order (or upon delivery for COD)
- Orders are subject to acceptance and availability
5. Shipping and Delivery
We ship across Pakistan. Delivery times are estimates and may vary due to factors beyond our control. We are not responsible for delays caused by shipping carriers, weather, or other circumstances. Risk of loss passes to you upon delivery.
6. Returns and Refunds
Our return policy allows returns within 7 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Refunds are issued as store credit only, except for defective items. Please refer to our Returns page for complete details.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of LunaPJs and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.
8. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities under your account. You must notify us immediately of any unauthorized use of your account.
9. Limitation of Liability
To the maximum extent permitted by law, LunaPJs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the product in question.
10. Indemnification
You agree to indemnify and hold harmless LunaPJs, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved in the courts of Karachi, Pakistan.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms.
13. Contact Information
For questions about these Terms of Service, please contact us:
- Email: info@lunapjs.com
- WhatsApp: +92 3706334339
- Address: Lahore, Pakistan